Modify your browser’s settings to allow Javascript to execute. Use paper that is free of cutouts or perforations. The original might have been loaded incorrectly. Input tray – sheets size: Load media in the device. The paper has cutouts or perforations.

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Print the scanned image to see if the quality is better. The device might be in manual feed mode. Please make a different selection, or visit the product homepage.

This page requires Javascript. The printer driver or device settings may be incorrect. The media tray might be overloaded. The resolution and color levels may be set incorrectly.

HP LaserJet M MFP – Scanning by using HP LaserJet Scan (Windows) | HP® Customer Support

Too light or dark. Solution and Diagnostic Data Collection. Tablets by David Carnoy Dec 13, This could take up to mvp minutes, depending on your computer and connection speed. HP encountered an error while trying to scan your product.


Drivers may be in development so please check back at a later date or visit the product homepage. Be respectful, keep it civil and stay on topic. Tablets by David Carnoy 7 days ago. Software Operating System Support.

The original might be a second-generation photo or picture. This tool applies to Microsoft Windows PC’s only. COPY – Image problems. Connections Operating System Support.

Select your operating system and version. The original is too small.

However, because the device and scanner share memory, the scan might be slower. Clean the flatbed scanner surface. If the media is loaded incorrectly, it might skew, which causes unclear images. Copies are too light or dark.

HP Customer Support – Software and Driver Downloads

Adjust the media guides to the width and length of the media that you are using and try printing again. We were unable to find any drivers for your product. Copying Max Copying Speed. Unwanted lines appear on the copy.


The media guides might be incorrectly adjusted. Bose, Sony, Sennheiser and Jaybird Here’s a selection of the best headphone shopping values this holiday season. The software is set to scan in color. Researchers find way to track ‘untraceable’ 3D-printed guns The 3D-printer leaves a hardware fingerprint. COPY – Preventing problems. See your browser’s documentation for specific instructions.